Delivery & Returns

Delivery Information

Charge: Standard delivery is charged at a flat rate of $14.95. Orders over $100.00 qualify for free delivery.

Warranty Against Defects

Satisfaction Guarantee

Any warranties on our product supersedes all other warranties in respect to the product. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are entitled to have the goods repairer or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. To claim, you must return the product and proof of purchase to place of sale. We will then repair, replace or refund the product for free.

 

Please contact Customer Service at: sales.consumergoods@dksh.com, or phone (02) 9425 5000 open from Monday to Friday, 9am - 5pm.

 

How to Return

Contact Us: Start the return process by emailing our Customer Service team at sales.consumergoods@dksh.com.