Contact us

We're here to help. Please reach out using the relevant contact details below:

 

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Web Orders
For enquiries about orders placed on au.zyliss.com – including order status, product availability, exchanges, cancellations, returns, or damaged items – please contact:
📧 sales.consumergoods@dksh.com
📞 (02) 9425 5000

 

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Office Hours
Monday – Friday: 9am – 5pm

 

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Important Information for Third-Party Purchases
If you bought your item from a third-party retailer (such as Amazon), please contact them directly for returns or refunds. We are unable to process these.
However, if your product is damaged or has stopped working and is still within warranty, we can assist with a guarantee claim.